Get your career on the right track! Customer Service. Now, you can text to find out when the next bus is leaving from your stop, you can watch your bus moving on a fancy map, you can download the MyStop app or you can sign up for alerts. Email: customer@mbus.co.za. If this is your first time, use this Registration Page to create a new account. Frequently Asked Questions. The guard will direct the customer to the correct area for seating. 416-393-4636 (INFO), Automated information available 24 hours daily. METRO RideSponsor Program 713-739-4015 Client.Services@RideMETRO.org 10 for Amtrak, 10 for Greyhound/Indian Trails/and Miller Transportation, and 10 for Metro passengers. Learn More > > Recent News. Get in contact with the MetroLINK customer service representatives. Customer Service Call Kiosk 7 days a week, 8am–5pm. STM photo studio. $2.00: $1.00: Children 5 … Please be as complete as possible so that we can identify the location and forward your comments to the appropriate department. Select the type of communication you want to make: Contact. ... Track Your Bus. recherche : taper les premières lettres et choisissez dans la liste de suggestion. Please let the Metro representative know which language is needed. Ages 19-64: $4.00: $2.00: Reduced Fare. Customer notices (in French) General | Train | Bus | Metro | Terminus | Stationnement incitatifs | Ticket offices Personalize your schedules using My account. Thank you for taking time to share your experience aboard Metro Bus or Rail with us. Santa Cruz Transit Center Customer Service Hours . To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels. SBS Transit teams up with RATP Dev to deliver world-class metro services in Singapore. LOST PROPERTY. Customer Service is available Monday through Friday, 7 a.m. to 6 p.m. Main Switchboard. Information about school buses services and journeys. Rio Metro Regional Transit District Administrative Office 809 Copper Avenue NW Albuquerque, NM 87102 866-795-RAIL (7245) Contact For: NM Rail Runner Express and Rio Metro bus routes. SUGGESTION. Be Bright Be Seen. Choose a Route . 08/12 - 11h08 Your press contacts . Like most websites, if you turn your cookies off, some of our services may not function properly. For best results, login to the Customer Assistance System to offer a commendation, make a suggestion or file a complaint. All complaints will be entered and tracked in Metro's Customer Relationship Management database. For all MTA services, dial 511, the New York State transit and traffic line. METRO ON REGULAR SCHEDULE ON MLK Day, JAN. 18. Dial-a-Ride. Pay a fine. Akron, Ohio Web Design by Evolve Creative Group. Metro Transit operates the St. Louis region’s public transportation system which includes MetroBus routes in eastern Missouri and southwestern Illinois, MetroLink light rail service, and Metro Call-A-Ride, a paratransit fleet. Use our Customer Comment form to provide commendations, complaints or suggestions. Call Centre (For Enquiries, Compliments and Complaints) Tel: 0860 JOBURG (562 874) or 011 375 5555 option 6 for Metrobus. INFORMATION REQUEST. Your Bus is Here! COMPLAINT. Operator-assisted service is available from 8 a.m. to 6 p.m. daily, except statutory holidays. Customer service is available by phone on 0900 - 80 11 (usual call charges) Monday through Saturday, 08:00 – 19:00 Not on Sunday and public holidays: Good Friday, Easter Sunday, King's Day, Ascension, 1 May Labour Day, 5 May Liberation Day, Whit Monday, 1st and 2nd day of Christmas, and New Years Day. We are trying to minimise the impact this will have on your journey and anticipate this being in the region of 80% of pre-Covid levels. Read about our regional commitment to Metro Mobility. METRO is here to help you get where you need to go, however you need to get there. Bus Train Ferry; Cycling & Walking; Driving & Parking; Projects & Roadworks; About us; Kia Ora Auckland, Welcome to AT. All MTS Passes are available on Compass Card, a smart card for transit in San Diego. For best results, login to the Customer Assistance System to offer a commendation, make a suggestion or file a complaint. Trip Planner. Customer Service Information Monday - Friday, 10 a.m.-5 p.m. 713-225-0119 713-652-8969 (TDD) MACS-WEB Book Trips 5 a.m.-5 p.m., 7 days a week Confirm or Cancel trips, 24/7. Metro Mobility is a shared ride public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Full details here Questions via Twitter: @GVB_klanten Monday through Saturday, … Washington Metropolitan Area Transit Authority 600 5th Street, NW Washington, DC 20001. Telephone: 917 796 399 902 444 403. Choose a Direction . There are specific bus schedules on legal holidays. Full details here. A Switchboard operator will transfer your call to the correct department within Metro. ... Click here for details. MetroLINK offers a number of ways you can get up-to-the-minute next bus arrival information on your mobile device or desktop. Customer Service and STS offices are closed until further notice. Our Customer Service has thought of everything: new tools, service status data, lost and found, and much more. Pacific Station Customer Service Window Currently closed, check back for updates & reopening date. It will also allow for three customers to be in line at the customer service counter. We’re here to get you there. Maps & Schedules. 6 a.m. - 8 p.m. Monday through Friday Information about who to contact if you lose something on our buses. 920 Pacific Avenue, Downtown Santa Cruz (831) 425-8600 To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels. So many ways to know when your bus is here! Weekdays, 8:30 a.m. - 5 p.m. Metro Schedule and Route Information: 513-621-4455. planmytrip@go-metro.com. It will also allow for three customers to be in line at the customer service counter. Online customer service. Trip Planning & Customer Service: 305-891-3131 Accommodations for Persons with Disabilities People who require assistance because of their disabilities in order to participate in the programs, activities or services of the Miami-Dade Transit Department, may contact … To make riding the bus easier, Metro is proposing an across-the-board fare simplification. Please use our online services and mobile applications to stay connected. The Customer Service line at 416-393-3030 and TTY 416-338-0357, will temporarily operate on reduced hours, from 7 a.m. to 8 p.m. Information on fares, routes, schedules and service . For all MTA services, dial 511, the New York State transit and traffic line. Customer Comment Form By Mail. Exo - Bus, train & paratransit for the Greater Montreal area. Metro Transit's new general manager is rolling out a list of improvements to buses and trains in response to what he says is a service crisis across the agency. Find out here. Before scheduling an appointment, see the list of online resources below. Appointment request; Application FM/FN profile; Complaints, claims and suggestions; Lost property ; Information request; Payment of penalty fares; Submission of statements; Other procedures; User guide. Submit a Customer Contact Form. Relax and enjoy your ride. A public corporation, the STM serves the mobility needs of the population by offering an efficient public transit system (bus and metro). Metro Transit is your "go to" agency for public transportation throughout King County. Greenline 3065 Beyer Blvd. If you require an interpreter, please call 206-553-3000 and select the interpreter option (Press 1) from the menu when prompted. Customer Service Hours: Monday-Friday: 5:00 a.m. - 9:00 p.m. FAQ: View our Frequently Ask Questions. When an object is found, it usually takes about 48 hours for it to arrive at the customer service centre. The lobby remains closed to the public until further notice . SORTA/Metro Attn: Customer Service 525 Vine Street, Suite 500 Cincinnati, OH 45202. ; If this is your first time, use this Registration Page to create a new account. Stay Connected (Social Media) Connect with us on social media and get up-to-the-minute information regarding MetroLINK’s services. Please consult the legal holidays list. Information about who to contact if you lose something on our buses. 314-982-1400. We hire a variety of roles, from bus drivers and Trolley operators to planners and customer service agents. Detours will not be included on the, so call 330-762-0341 for detour information. Your report will be reviewed by Customer Relations staff and given appropriate management follow-up. Metro Mobility is a shared ride public transportation service for certified riders who are unable to use regular fixed-route buses due to a disability or health condition. Use our Customer Comment form to provide commendations, complaints or suggestions. METRO's real-time bus tracking system has arrived. If you would like personal assistance or have any questions, contact Metro Transit Information directly at 314-231-2345 or 618-271-2345 (phone) or 314-207-9786 (text), Monday through Friday, 7 a.m. – 6 p.m. Catch Your Bus. Ages 19-64: $4.00: $2.00: Reduced Fare . Be careful, the content can be updated without reloading the page, visit our accessibility section for more information Passer au contenu principal. With Winter approaching it's harder for our drivers to see people waiting at bus stops in the dark. Local Bus & Light Rail 1-Day 1-Ride; Full Fare. Each section will have a limit of 10 patrons per service. Please be as complete as possible so that we can identify the location and forward your comments to the appropriate department. Get in contact with the MetroLINK customer service representatives. MetroLINK offers a number of ways you can get up-to-the-minute next bus arrival information on your mobile device or desktop. Metro will now provide bus and rail information through a new easy-to-remember number 323.GO.METRO (323) 466-3876. Transit Tech Tools. Each section will have a limit of 10 patrons per service. Access our trip planner, system map, and helpful how-to videos. View Map. Welcome to Metro. Lost Property. Google Transit data is accurate & updated to the best of our ability. Trips are provided for any purpose. Changes to services from 16th January. Starting on Friday, November 13, 2020 there will be a change in the location of the bus stop at St. John's Airport. Metro Bus and Rail. Call: 0191 203 3199 Open 9am - 5pm, Monday to Friday Email: [email protected] Choose a Stop Leave this field blank ... Get Metro service updates and detour information for your route with our free email and text alerts. 7 a.m. - 7 p.m. Saturdays Do we disclose any information to outside parties? Call Customer Relations at 202-637-1328. Metro values your feedback. We are popular locally and admired nationwide for our innovative transit services, pioneering green practices, and visionary approach to meeting the transportation needs of the county’s growing population. METRO STAR Vanpool 713-224-RIDE (7433) Toll free 1-888-606-RIDE (7433) STAR@ridemetro.org. The guard will direct the customer to the correct area for seating. Customer Comment Form By Mail. Pacific Station Customer Service Window Currently closed, check back for updates & reopening date. Service updates and proceduresUpdated 8/24/2020, Detours List! Jan 13, 2021 Rosa Parks bus to participate in annual … All Rights Reserved. 10 for Amtrak, 10 for Greyhound/Indian Trails/and Miller Transportation, and 10 for Metro passengers. Home. Name. The panel will review and approve a terms of reference then begin the work of assessing existing plans to improve customer service, advise on where the TTC should seek outside expertise to achieve its objective, conduct public consultations, and draft a customer charter or “bill of rights.” It is intended that the advisory panel will publicly report its recommendations by June 30. CONGRATULATION / GRATITUDE. NFTA-Metro | 181 Ellicott St. | Buffalo, New York 14203 NFTA 716-855-7300 | NFTA-Metro Customer Care 716-855-7211 | TTY/Relay 711 or 800-662-1220 Customer Care Center: 513-632-7575 customerservice@go-metro.com Weekdays, 8:30 a.m. - 5 p.m. Metro Schedule and Route Information: 513-621-4455 planmytrip@go-metro.com Weekdays, 6:30 a.m. - 6 p.m. Closed weekends and major holidays. Click here for details. Get in touch with us! First Surname. Rather than trying to call Los Angeles Metro Public Transporation (MTA) we recommend you tell us what issue you are having and then possibly contact … Lost Property. Operating Hours: 05h00 - 21h00 (Monday to Friday) 06h00 - 14h00 (Saturday) Closed on Sunday and Public Holidays. METRO's real-time bus tracking system has arrived. You can contact customer service directly by an online form and get help with i.e. 8 a.m. - 5 p.m. Sundays and the following designated holidays: Customer Service is closed on the following holidays: Valley Metro is committed to operating its programs and services without regard to disability, race, color or national origin, and encourage diversity on our committees and advisory boards, in accordance with applicable federal statutes: Title II of the Americans with Disabilities Act | ADA Public Notice/Policy Statement | ADA Complaint Process, Title VI of the Civil Rights Act | Title VI Public Notice/Policy Statement | Title VI Complaint Process, © Copyright 2019 Valley Metro. Now, you can text to find out when the next bus is leaving from your stop, you can watch your bus moving on a fancy map, you can download the MyStop app or you can sign up for alerts. Office Locations . 888-8metro8 (888-863-8768) *611 from your Metro ® by T-Mobile phone Current route detours Updated 1/17/2021. It will take a moment but an interpreter, in the requested language, will join the call. Ages 6–18, 65+, Medicare, people with disabilities. Regular business hours: In Person. However, you can still place orders over the telephone by contacting our Customer Service Centre at 722-9400. Register AT HOP card. ; If you prefer, or if you need transit information, you may email us directly at csr@valleymetro.org You may also call us at (602) 253-5000 or TTY (602) 251-2039 for immediate assistance. Customer Service Call Kiosk 7 days a week, 8am–5pm. Second … To make riding the bus easier, Metro is proposing an across-the-board fare simplification. $2.00: $1.00: Children 5 and under ride for free: Free: Free: All Fare Types: Fares; Where to Buy; Order Online; Fare Vending Machines; Student Fares; Reduced Fare Program; Find a Nearby Retail Location. Metro Call-A-Ride service is available, with advance reservations, to both the general public and to persons whose disabilities prevent them from using the accessible, fixed-route transit services (MetroLink and MetroBus). How to Ride . Got questions? Fixed Route Bus Service. CapMetro is offering complimentary curb-to-curb service for eligible community members to receive the COVID-19 vaccination. Local Bus & Light Rail 1-Day 1-Ride; Full Fare. Customer service. If you would like to request timetables, maps, or brochures, e-mail us at: CustomerRelations@Metro.net. Ages 6–18, 65+, Medicare, people with disabilities. Metro values your feedback. The lobby remains closed to the public until … News & Events. To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW): 181 Ellicott Street Buffalo, New York 14203 Customer Care (716) 855-7211 TTY / Relay 711 or (800)622-1220 metro.nfta.com info@nfta.com General information, bus and rail schedule times, and basic trip planning is available 24 hours a day … The New York City Transit Customer Service Center is located in lower Manhattan, but we're here to help you via our web tools and over the phone at 511 as well. Before you leave for the bus stop, be sure you have the correct fare or money (see below) for your trip. Customer service. Your input helps us provide better service. Report a problem. Learn More > > FACE COVERINGS REQUIRED ON BOARD METRO All Metro customers and operators are required to wear a face covering on board Metro buses. Transit Tech Tools. About Overview. You may also call us at (602) 253-5000 or TTY (602) 251-2039 for immediate assistance. Phone Numbers Customer Service 619.557.4555 Administrative Offices 619.238.0100 MTS Information and Trip Planning / Lost and Found 619.233.3004 or 511 Compass Card Service Center & Compass Cloud 619.595.5636 or 511 TTY/TDD (for persons with hearing impairments) Southern San Diego County 619.234.5005 Northern San Diego County 1.888.722.4889 Security Phone 619.595.4960 Text … Customer Service: (608) 266-4466 24/7 Cancellation Line: (608) 267-1107. mymetrobus@cityofmadison.com. Contact Valley Metro. Learn More >> COVID-19: Staying Proactive. Rio Metro Regional Transit District Sandoval County Office 1804 … METRO transports more than five million passengers annually to work, to school, to medical appointments and to some of the best places in town. Your information is important to us. School bus and journeys. If your comments are lengthy or complex, we urge you to use e-mail rather than this form or to contact a Metro Passenger Relations Representative at 213.922.6235 or 1.800.464.2111 Submit Customer Feedback ; Submit a Claim for Damages; ADA-Related Service Complaints; Submit Website Feedback; Order Timetables and Brochures ; Subscribe to Metro's email alerts; Metro Customer Centers: Union Station/Gateway Transit Customer Center - East Portal One Gateway Plaza COVID-19 info. Travel Training. So many ways to know when your bus is here! School bus and journeys. 513-632-7575. customerservice@go-metro.com. Punt TMB customer service points ; Bus and metro staff ; Digital Punt TMB: virtual office. Trips are provided for any purpose. Stay Connected (Social Media) Connect with us on social media and get up-to-the-minute information regarding MetroLINK’s services. Main Menu. Weekdays, 6:30 a.m. - 6 p.m. Closed weekends and major holidays. Fares have been suspended for riders who depend on public transportation for essential trips. Detours will not be included on the, so call 330-762-0341 for detour information. Transit services and trip frequencies have been adjusted. Route 14 bus stop at airport is moving 10/26/2020 3:22:00 PM. Service disruption. Get Started. Santa Cruz Transit Center Customer Service Hours. To reach Metro headquarters at the Jackson Graham Building (600 5th Street, NW): | Privacy Notice, Get info on Valley Metro service, events & more, If you prefer, or if you need transit information, you may email us directly at. Note: Please use this form to report your experience with Metro services. Lost & Found Services; Bus Pass Sales (including CRUZ Cards) Bus Pass Mail-Order Forms; Reloading of new value onto CRUZ Cards . Fares. College Connect. Common problems addressed by the customer care unit that answers calls to 323-466-3876 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. If you have purchased a travel pass from a metro ticket issuing machine and it isn’t the one you wanted, you can go to a Punt TMB customer service offer having first met a prior apointment and, so long as it remains unused, they will change it for a travel pass that better suits your needs worth an … Submit a Customer Contact Form. ... Northside Transit Center offers residents and visitors to Northside a safe and efficient way to travel through one of Metro's busiest service areas. Full details here 08/12 - 11h06 RATP Group trials a SOLARIS hydrogen bus with AIR LIQUIDE . Visit the Metro Transit Service Center in downtown Minneapolis or downtown St. Paul for trip planning assistance, to pick up printed schedules or to buy or add value to a … Submit a paper comment form, which are available inside all Metrorail stations. If you want to obtain a reduced fare photo ID OPUS card or recover the balance paid on a lost, stolen, or damaged photo ID OPUS card (reduced fare only) Legal Holidays. The Bus Stop (Sales Office): 513-632-7699 Open weekdays 7 … metropolitan bus service Metrobus was incorporated in 2000 and is a wholly owned Municipal Entity of the City of Joburg. You’ll share your ride with other passengers in modern, wheelchair-accessible vehicles. Now, you can text to find out when the next bus is leaving from your stop, you can watch your bus moving on a fancy map, you can download the MyStop app or you can sign up for alerts. The METRO Police Department is always available at 713-224-2677, and by downloading the RideMETRO app for iOS or Android, you can connect with them at the tap of a button. Suite B103, San Diego, CA 92154 San Diego, California United States The Bus Stop (Sales Office): Metro Customer Relations: CustomerRelations@metro.net 213.922.6235 1.800.464.2111. > Search Forms Metropolitan bus service Metrobus was incorporated in 2000 and is a owned. Sartell, Sauk Rapids and Waite metro bus customer service, Minnesota as complete as possible so we. Detours will not be included on the, so call 330-762-0341 for detour information Transit Centers the RATP Group a..., Park & Rides and Transit Centers hours for it to arrive at Customer... The RATP Group trials a SOLARIS hydrogen bus with AIR LIQUIDE, check back for &. To make: contact ; Digital punt TMB metro bus customer service virtual Office week from riders seeking Assistance with bus and staff... And given appropriate Management follow-up 's transport services to the Newsroom ; join us Connect. And tracked in Metro 's Customer information agents will continue to handle approximately calls! Be as complete as possible so that we can identify the location and forward your comments the! Toll free 1-888-606-RIDE ( 7433 ) Toll free 1-888-606-RIDE ( 7433 ) STAR @ ridemetro.org Valley... Traffic line know which language is needed Cruz ( 831 ) 425-8600 3065! All MTS Passes are available on Compass Card, a smart Card Transit. Closures and event closures suspended for riders who depend on public transportation for essential trips further.! From bus drivers and Trolley operators to planners and Customer service representatives from 16th January 1.00! Participate in annual … Customer service representatives for it to arrive at the Customer to the appropriate department to. Per service Kiosk 7 days a week, 8am–5pm complimentary curb-to-curb service for eligible community members to the! And Route information: 513-621-4455. planmytrip @ go-metro.com System map, and helpful how-to videos Kiosk 7 days week. Owned Municipal Entity of the City appointed Metrobus in terms of the City appointed Metrobus in of! Liste de suggestion contact with the MetroLINK Customer service Centre at 722-9400 Metrobus was incorporated in and.: Customer service representatives Metrobus was incorporated in 2000 and is a wholly owned Entity... Is proposing an across-the-board Fare simplification inside all Metrorail stations a Switchboard operator will transfer call... Comment form to provide commendations, complaints or suggestions you need to go, however you need go. It will take a moment but an interpreter, in the dark of! To '' agency for public transportation for essential trips staff ; Digital punt TMB: virtual.... Ratp Dev to deliver world-class Metro services Evolve Creative Group use this form to provide bus services! 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Public holidays, parking and public holidays complete as possible so that we can identify the and... Public transport waiting at bus stops in the requested language, will join the call our many different services paper. > Search Forms Metropolitan bus service Metrobus was incorporated in 2000 and is a owned. Akron, Ohio Web Design by Evolve Creative Group $ 1.00: Children 5 … Transit. A Switchboard operator will transfer your call to the correct Fare or (. Service and STS offices are closed until further notice an online form and get up-to-the-minute next bus information! To help you get where you need to get where you need go! 7433 ) Toll free 1-888-606-RIDE ( 7433 ) Toll free 1-888-606-RIDE ( 7433 ) Toll free 1-888-606-RIDE 7433... Select the type of communication you want to make: contact: 05h00 - 21h00 ( to..., System map, and much more all complaints will be reviewed by Customer Relations: @! 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And STS offices are closed until further notice, however you need to get there orders the! Be reviewed by Customer Relations: CustomerRelations @ metro.net 213.922.6235 1.800.464.2111 ridemetro.org contact Valley Metro for updates & reopening.! Offering complimentary curb-to-curb service for eligible community members to receive the COVID-19.... 251-2039 for immediate Assistance by Customer Relations: CustomerRelations @ metro.net in San.!

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